Resolv · Brazil and Spain

Your company needs direction to move forward with AI.

Resolv organises priorities, prepares investment decisions and follows how AI is applied in the business. Fractional leadership, specialists and defined deliverables for each operation.

Port logistics and foreign trade, in Brazil and Spain. In Brazil, we also work with consumer services retail.

Julia

Julia · Resolv's sales assistant

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Where would you like to start?

Who it is for

AI leadership without building a whole department.

We work with companies that know they need AI but do not yet have someone to set priorities, assess investments and follow what has been applied.

  • CEOs, directors and boards deciding where to invest in AI.
  • Companies with several open initiatives and no clear priority.
  • Managers who want to prepare their team and follow suppliers with clear criteria.

Main offer

CAIO as a Service

AI leadership to guide priorities, investments and governance and follow how AI is applied in the business. Delivered through the fractional AI Office, with a scope defined for each operation.

Understand CAIO as a Service

What you receive

  • AI priorities defined and reviewed
  • Investment decisions prepared for the board
  • Governance and risk criteria
  • Follow-up of how AI is applied in the business

Modalities

Modalities based on your needs

CAIO as a Service combines these modalities according to the company's moment. Each one can also be hired on its own.

04

Implementation and support

Building or integrating solutions set out in the scope, with validation, documentation and handover to the team. Operation and support when contracted.

You receive: A solution or process working against acceptance criteria.

When advisory comes together with execution by Resolv itself, the proposal states it, with the scope of each part.

Services

Entry point

ROAI 3D Masterclass

Executive training on return on artificial intelligence. It prepares managers to work on real AI decisions, including a look at their own readiness.

Discover the Masterclass · content in Portuguese (opens in a new tab)Apply for the Masterclass (opens in a new tab)
  • It has value of its own and can be taken without any other contract.
  • It is not required to hire CAIO as a Service.
  • Pilot group in Santos expected to start in December 2026, with 6 to 8 participants, on weekdays. Dates to be confirmed.

How we work

3D Method

Diagnosis, Design and Decision.

See the 3D Method
  1. 01

    Diagnosis

    We understand the business context and gather the available evidence.

  2. 02

    Design

    We compare possible paths and the conditions to carry out each one.

  3. 03

    Decision

    We prepare the choice, the responsibilities and the follow-up.

People and Julia, each in their role

Julia supports gathering and organising evidence and carries out authorised tasks. Resolv specialists validate the work and lead design and decision. Final decisions belong to the people responsible in your company.

Architected Decisions and Advisory 3D are applications of the 3D Method to specific decisions.

Founder

Marco Riveiros

Marco Riveiros is the founder of Resolv in Brazil and Spain and the creator of the 3D Method: Diagnosis, Design and Decision. He is the founder and president of Instituto AmiGU, chief executive of I2A2, the Institute of Applied Artificial Intelligence, and the representative of the AIBrasil.ai Community for the port sector across Brazil. His career connects business intelligence, people development and the application of AI, with experience in port logistics, foreign trade and financial services.

See his background

Experience behind our work

  • Instituto AmiGU

    Marco Riveiros founded and presides over Instituto AmiGU, which builds capabilities in people and organisations through training and applied projects. Resolv.es is the Institute's private sponsor.

    About the Institute (opens in a new tab)
  • Method in practice

    In the Institute's Resolvedores training, the 3D Method guides the reading of a real problem, the comparison of paths and a decision supported by evidence.

    See the Resolvedores training (opens in a new tab)
  • Um Porto para o Futuro

    Instituto AmiGU programme for 2026 and 2027, focused on the port and inland waterway sector and the surrounding territories. It connects training, the application of AI and capability building.

    About the programme (opens in a new tab)

Programme design and coordination

Marco Riveiros coordinates and designs the applied AI courses at Instituto AmiGU and the I2A2 programmes Arquitetura de Agentes de Relacionamento com ROAI and 50+ AI: De Volta ao Jogo.

Instituto AmiGU
Applied AI courses
I2A2
Arquitetura de Agentes de Relacionamento com ROAI
50+ AI: De Volta ao Jogo

Institutional work and business projects have their own goals and responsibilities.

Where to start

Describe your challenge and see the most relevant starting point

The suggestion uses only what is published on this site. It guides the conversation and does not replace an assessment.

Do not include personal or confidential data. The text is sent to an AI model to produce the suggestion and is not stored by Resolv.

Experience

Documented cases

Previous projects, kept as a record of our work.

Digital journeys in education

Education

  • Challenge: an education institution with the student journey fragmented across systems and no reliable read on dropout and revenue.
  • Decision: map the digital journey end to end, define the decision points and connect the data behind each one.
  • Result: a single digital journey, with academic and financial indicators on the same dashboard.

Project record, not a client testimonial.

Watch the case

Clients

Clients who are part of our journey

Experience built with current clients, former clients and one-off projects.

Financial services

  • Santander
  • Banco Alfa
  • Agibank
  • Banco Pan
  • C6 Bank
  • Banco Inter
  • Banco BMG
  • China Construction Bank (Brasil)
  • Sicoob
  • Cartos
  • Zema Financeira
  • Banco Industrial do Brasil
  • Banco J. Safra
  • Banco Mercantil do Brasil
  • Banco Semear
  • Crediare
  • BNP Paribas Brasil
  • Banco Rodobens
  • BMP

Insurance

  • Zurich Seguros

Credit and recovery

  • Recovery
  • FACTA
  • 3ATEC

Pensions

  • Futuro
  • CIASPREV

Technology and mobility

  • Ascenty
  • Techtrail
  • Transfácil

Port logistics

  • Wilson Sons
  • BTP

Industry

  • Eldorado Brasil

Education

  • Ânima Educação
  • ESPM
  • PUC-PR
  • Instituto Einstein
  • Fluency Academy

Health and wellness

  • Bodytech
  • Formula
  • Unicardio
  • 4BIO

Brazil and Spain

One brand, local presence

Resolv works with the same brand and the same method in Brazil, from Santos, and in Spain, from A Coruña.

Binational
Santos · Brazil8.415 km · 1 métodoA Coruña · Galicia · Spain
Santos, Brazil

Santos

Brazil

Where the 3D Method was tested at high tide

Base in Brazil. Today focused on port logistics, foreign trade and consumer services retail. Previous experience in financial markets and education.

A Coruña, Galicia · Spain

A Coruña

Galicia · Spain

Where the house became binational

Local presence in Spain, with the same method and a focus on port logistics and foreign trade.

Businesses created by Resolv

Companies born inside the house

Selective development of new businesses based on real demand. No investment fund and no mandatory step for clients.

Talentos3D

A Resolv spin-off, created from companies' demand for the methodology applied in the Instituto AmiGU programmes.

Visit Talentos3D (opens in a new tab)

Conexiones3D

In development

In development. Aimed at chambers of commerce and internationalisation, with global potential, starting with Spanish chambers.

Frequently asked questions

Before we talk

What is CAIO as a Service?

It is the Chief AI Officer role offered by Resolv: leadership that guides AI priorities, investments and governance and follows how AI is applied in the business, delivered through the fractional AI Office.

How does CAIO as a Service relate to the fractional AI Office?

CAIO as a Service is the offer. The fractional AI Office is how it is delivered: part-time leadership and specialists according to the agreed scope.

Can I hire a single modality?

Yes. Advisory, training, strategy and implementation can be hired on their own, as needed.

Do I need the Masterclass first?

No. The Masterclass has value of its own and helps prepare managers, but it is not required to hire CAIO as a Service.

Does Resolv also implement?

Yes, when implementation is set out in the scope, with agreed acceptance criteria. The proposal states it.

Which sectors do you work in?

Port logistics and foreign trade, in Brazil and Spain. In Brazil, also consumer services retail.

How is Resolv related to Instituto AmiGU?

Instituto AmiGU was founded and is presided over by Marco Riveiros, and Resolv.es is its private sponsor. The Institute has its own goals and responsibilities: its programmes are not Resolv offers and taking part in them is not tied to hiring any service.

Julia

Let's talk about your company's AI direction

Tell Julia what your company needs. She is Resolv's sales assistant: she understands the context and routes the conversation to the team.

Talk to the team (opens in a new tab)