Privacy Policy

How we handle personal data collected on this site.

Controller

Processing is carried out by the Resolv entity listed in the footer of this page, according to the brand and the country of origin of the contact.

Data collected

We collect data you provide voluntarily (name, email, company, message) and technical browsing data such as pages visited, language and traffic source.

Purposes

Data is used to answer requests, run the conversation with Julia, improve the site and measure page performance.

Legal basis

Processing relies on consent, pre-contractual steps and the legitimate interest in keeping the site secure and functional, under LGPD and GDPR.

Sharing

Data may be processed by hosting, analytics and conversational assistant providers, always limited to the purposes above. We do not sell personal data.

Your rights

You may request access, correction, portability, objection or deletion of your data, and withdraw consent, through the contact channels listed on the site.

Retention

Data is kept only as long as needed for the stated purposes or for the period required by applicable law.

Cookies and consent

Strictly necessary cookies and local storage (language, security and the Julia chat session) always work. Measurement and analytics cookies are only activated after explicit consent in the banner. You may change or withdraw consent at any time through the Privacy preferences link in the footer, without affecting processing already carried out.

International transfers

Resolv operates binationally between Brazil and Spain, which may involve international data transfers between both entities and providers. Transfers rely on appropriate safeguards such as standard contractual clauses and adequacy decisions, under LGPD and GDPR.

Data protection officer and supervisory authority

Requests about personal data may be sent through the site contact channels, addressed to the data protection officer. You may also lodge a complaint with ANPD in Brazil or AEPD in Spain.

Last updated: 2026